Information and Communication Technology (ict) has proven to be a major transformative
force, driving socioeconomic progress and productivity around the world. When fully
deployed, ict has had a positive impact on society as a whole, including individuals,
businesses, and governments. However, substantial differences in ict availability
between developed and developing countries remain. To address this, the B20 Task
Force on ict and Innovation has proposed four “Priority Actions for Los Cabos” to
G20 stakeholders. While the task force believes that successful execution of all
four priority actions is essential to fully realize the social and economic benefits
of ict, we note that two ideas in particular must take priority in order to benefit
a larger portion of the population in the shorter term.
I. Enable broadband for all.
Enabling good-quality broadband for all involves understanding the unique environment
of each country, cost-efficient construction of physical infrastructure and spectrum
management, development of new business models for services, and availability of
affordable devices and services for consumers to use.
Metrics and criteria for success
· Double the percentage of people in each G20 country who have affordable access
to the Internet.
i) ICT database: Create a database that allows comparability of ict-related indicators
across countries and across time (for example, indicators related to coverage, quality,
and cost of ict, as well as indicators measuring the economic effects of ict, such
as digital literacy levels and e-payments penetration).
· Telecom ministries from G20 countries should require the publication of ict-related
indicators for the private sector.
Commitments made by the task force
· America Movil commits to work in coordination with the International Telecommunication
Union (itu) and other multilateral organizations to establish and analyze the indicators
to be tracked and the methodology to measure them.
ii) Universal access: Determine universal access goals based on each country’s starting
position and invest in creating the appropriate infrastructure for coverage based
on the country’s unique circumstances and established goals.
· Each country needs a local representative who commits to coordinating efforts
to establish universal access goals.
Commitments made by the task force
· The ITU commits to evaluate and report on the current ict deployment situation
in each country utilizing the indicators described above, and agrees to establish
improvement goals for each of the key indicators.
iii) Regulatory framework: Each country should ensure that it has enacted a regulatory
framework that creates the incentives and environment to stimulate investment and
competition across all sectors of the ict ecosystem. This framework should facilitate
use of newer technologies and mechanisms such as dynamic spectrum access to enable
economic viability in all areas.
· Telecom ministries and regulators should commit to adapting the regulatory framework
in order to facilitate and promote the needed investments.
· Governments should commit to creating universal service funds and/or establishing
public-private partnerships as additional funding mechanisms to accelerate infrastructure
development in areas where market mechanisms fail.
II. Develop content and applications for the public good: social inclusion through
Having access to government services, education, banking, and real-time information
such as flight information, traffic, waiting time for certain services, and so on
improves and enables society as a whole. For the benefits to be fully realized it
is important to provide access to the technologies and information necessary to
develop local content and applications; provide access to traditional services for
previously underserved population segments through ict content and applications;
and leverage ict to create new economic opportunities for businesses and entrepreneurs.
i) Development and digital literacy: Develop capabilities and provide access to
the technologies necessary to develop local content and applications and improve
basic and digital literacy by creating targeted programs to teach ict skills.
Education ministries and telecom ministries should expand the formal education system
to provide programs to improve digital literacy and ict skills.
ii) Regulation: Each country should ensure that it has enacted a regulatory framework
that enables developmen and deployment of digital services. For example, financial
regulations may need revision to allow mobile banking. Regulations should enable
delivery of e-government services.
· Governments should computerize their administrations, provide public-sector data
free of charge or at a marginal cost, and migrate to online services.
· Telecom and finance ministries along with regulators should adapt the regulatory
framework in 13order to facilitate and promote new content and application services
such as mobile banking, health, education, and government.
iii) Technology platforms: Invest in technology platforms to provide content and
applications for the public good.
· Telecom and finance ministries should work with the private sector to develop
and promote financial incentives for investment in the necessary technology platforms
to provide content and applications.